System Requirements:
Download and Install the Remote Desktop Client from the Apple Store on your Mac:
https://itunes.apple.com/us/app/microsoft-remote-desktop/id1295203466?mt=12
For more information on the Microsoft RDP client for mac, go to https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/remote-desktop-mac
Logging into VPN
- Open a web browser and navigate to the appropriate VPN portal
- Hospital Employees: https://msvpn.mountsinai.org
- School Employees: https://msvpn.mssm.edu
- Vendors: https://msvpn-vendor.mountsinai.org
- Login using the Following:
- Enter your AD username
- Enter your Password
- Click on “Continue”
- Enter the VIP Security Code (the Code changes every 30 seconds)
- Click “Login”
- Once, logged in you will see a window displayed with icons for a number of applications. Click on the icon titled “Remote Desktop”
- You will see an additional popup to allow you to access Remote Desktop using the Microsoft RDP client for MAC
- Chrome Users
- Click on “Open Microsoft Remote Desktop”
- Select Always open these types of links in the associate app
- Click on “Open Microsoft Remote Desktop”
- Safari Users
- Click on “Allow”
- Click on “Allow”
- Chrome Users
- An Additional Prompt will come up asking you to put in your password, Enter your AD Password and click on Continue
- Note: a userid starting with f5, will be put in the username field. You do not need to put your userid as this is passthrough from the f5 client.
- Note: a userid starting with f5, will be put in the username field. You do not need to put your userid as this is passthrough from the f5 client.
- You are will be logged into your assigned Window Desktop
On newer Mac OS versions, your App Store and Microsoft Remote Desktop app will look a little different, like this: Launch the Microsoft Remote Desktop app in Launchpad or by pressing command + space bar to bring up the Spotlight Search, then type in “Microsoft Remote Desktop” and select the app. Microsoft Remote Desktop for MacOSfor MacOShttps://www.youtube.com/watch?v=2S.
Know Issues and Troubleshooting:
Q: I login to the Mount Sinai VPN on a Windows PC but I do not see the RDP icon
A: Your workstation was not added to your AD account. Please contact the Helpdesk to have your workstation’s Fully Qualified Domain Name added to your AD account for RDP access.
Q: The RDP icon appears, but when I click on “Connect” I get the error message “The connection was denied because the user account is not authorized for remote login”
A: Your AD network account was not added to the AD group to allow Remote Desktop Connection. Please contact the helpdesk to have them add your account to the RDP Group for Remote Desktop Connection.
For Any other related VPN issues, Please contact the helpdesk @ 212-241-4357.
The MicrosoftRemote Desktop Connection version 10 program in Macintosh OS offers many advanced features that can enhance your experience with remotedesktop.sou.edu or virtuallab.sou.edu
All of these settings are available when setting up the initial connection to remotedesktop or virtuallab, or you can modify them later by clicking on the Edit icon on the saved connection icon after starting Remote Desktop Connection.
Display Settings
Click on the Display tab to access display settings. An important setting is the ‘Use All Monitor’ setting, if you are using multiple displays the default setting is to use all monitors available. I have found it to be better to use just one, but that is a matter of preference. Here is where you make the adjustment.
If you are using a modern Apple computer with a high-resolution Retina display, you may want to enable the option to Optimize for Retina displays to ensure the best viewing experience.
Microsoft Rewards
Devices & Audio
Click on the Devices & Audio tab and then use the checkboxes to tell the Remote Desktop client whether you want to share your local printers, smart cards, clipboard, and microphone with the remote Windows computer. If you share your printers, you can print from the Windows environment and have it use your local printer. If you share your clipboard, you can copy and paste text (but not files--see the next section for how to share files) between your Mac and the Windows computer. If you share your microphone, you can make it available to the Windows computer if you need it.
Folders
To share a folder on your Mac with the Windows computer to enable file transfer between the systems, click on the Folders tab, then click the checkbox to Redirect folders, and then use the plus button to add folders for redirection. If you want to share an entire drive with the remote session, such as your Mac's hard drive or an attached USB flash drive, you can select the root of the drive when you are asked to browse for a folder.
If you have multiple connections listed, as in the example above, you can set the preferences individually for each connection independently from each other.
Microsoft Remote Desktop Assistant
For more information click here Microsoft Remote Desktop