In order to connect to your server at PeoplesHost via FTP (File Transfer Protocol), you will need an FTP client. We recommend Cyberduck to customers who are using computers or laptops running Mac OS and can also be used on Windows computers. Cyberduck is also an Open Source FTP client and can be downloaded here -- https://cyberduck.io/.
If you are attempting to connect via FTP while on a work network you may be blocked by your workplace's firewall. You may see the following errors in your output log (see below). We highly recommend trying to connect while on your home network. As an alternative, you can log into cPanel and use File Manager to manage your site's files.
Related Article: How to Connect to FTP with FileZilla
Related Article: How to Connect to FTP with CoreFTP
The welcome email we sent to you after completing your order at PeoplesHost will contain your FTP account details; hostname, username, and password. You will need this information to continue to follow this tutorial.
CyberDuck also integrates seamlessly with other providers using two APIs: Amazon S3 and OpenStack Swift. Overall, if you're looking for an easy-to-use FTP client with powerful features, Cyberduck is a good choice. Cyberduck Pricing Overview. Cyberduck pricing starts at $10.00 as a flat rate, as a one-time payment. There is a free version. Cyberduck offers a free trial. See additional pricing details below.
If you do not have your welcome email or forgot your information, you can retrieve that email in our secure client area - https://my.peopleshost.com/clientarea.php?action=emails. It will have the word Welcome! in the message subject:
Connect to FTP Using Cyberduck
Once you downloaded and have installed Cyberduck you'll want to open Cyberduck on your computer. A new screen will appear giving you the option to Open Connection. Click the Open Connection icon (Globe with a + sign) and a new window will appear.
Enter the following information (see below).
Note: Your Server (server's hostname) below may be different from ph100.peopleshostshared.com. Please check your Welcome emai lfor your server's hostname.
Dropdown: FTP-SSL (Explicit AUTH TSL) (secure) or FTP (File Transfer Protocol (non-secure)
Server: SERVER.peopleshostshared.com (yours may be different be sure to check your Welcome email)
Port: 21
Username: Your username
Password: Your password
Please Note: By default, we set you up with a username/password that is sent to you in your Welcome email. This username is the main FTP account for your hosting account. In the screenshot above you'll see that the User is peopleshost and nothing follows the username since it's the main FTP account. However, if you are connecting to an FTP account you added through cPanel, you'll want to be sure to use the full username i.e., username@yourdomain.com.
After you have entered this information you can click the Connect button at the bottom of the screen. If you're connecting unsecurely you may receive another pop up for Unsecured FTP connection after clicking the Connect button. You'll want to click the Continue button.
If you encounter any issues FTP'ing into your account, please contact us and we'll be happy to assist you further.
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Cyberduck for mounting volumes in the file explorer.

Mountain Duck lets you mount server and cloud storage as a disk in Finder on macOS and the File Explorer on Windows. Open remote files with any application and work like on a local volume.
18 Mar 2021
Version 4.5.0
Windows 7, Windows 8 or Windows 10 (64bit) required'>Download for Windows.
Trial version. Buy a registration key.
18 Mar 2021
Version 4.5.0
macOS 10.12 or later required'>Download for Mac.
Trial version. Buy a registration key.
No admin privileges or installation required on Mac OS X.
Smart Synchronization

View all files on your remote storage regardless if synced to your computer. Files are synchronized to your local disk when opened to allow offline usage.
Documentation
Work Offline
Select files and folders to always keep offline on your computer. Other files are downloaded and cached on demand only and otherwise do not take space on your local disk.
Background Uploads
Changes are uploaded in the background as soon as a connection is available. Status icons indicate sync progress.


Cyberduck
Fully integrated unobtrusive interface
Runs in the status bar on macOS or the system tray on Windows with sync progress, file history and connection management. Sync options at your fingertip with context menu in Finder and File Explorer.
Notifications
Notification badge when a file is added or updated on the server.
Share
Share files using the context directly in Finder on macOS and Windows Explorer. Create links for others that auto expire with Amazon S3, OpenStack Swift, Microsoft Azure, Backblaze B2 and others. Mountain Duck also supports creating shares in Dropbox, Google Drive, Backblaze B2, Microsoft OneDrive and NextCloud & ownCloud deployments. Documentation
Cyberduck For Windows
History
Detailed view of transfers in progress and history of recently edited files on your computer and on the server.
DocumentationVersion 4
Features for Teams
File Locking
Locking files to prevent conflicting edits from others when opening documents in Microsoft Office. Locks files on WebDAV servers when supported or alternatively using lock owner files. DocumentationVersion 4
Versions
Open and revert previous versions of files in versioned Amazon S3 buckets. Preview earlier versions with Quick Look or the default editor application. DocumentationVersion 4
Transparent client-side encryption using Cryptomator interoperable vaults. Encryption for data at rest prevents unauthorized access regardless of the server or cloud storage infrastructure.
Documentation
Feature & Performance Comparison
We have run set of performance and reliability tests which show our dedication to make Mountain Duck the best available option to mount server and cloud storage as a disk on your desktop.
Solid Foundation
Based on the solid open source foundation of Cyberduck, all major protocols are supported to connect to just about any server you want.
Testimonials
We are dedicated to make Mountain Duck work well and fast. This is what our private beta testers have been saying.
Cyberduck 2
This weekend I accidentally stumbled on mounting my entire vagrant disk over FTP using Mountain Duck and it’s been jaw-dropping amazing.
